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Product Information

What size should I order?

All of our styles are built according to the established industry standards for fit and sizing. We recommend buying your normal size for all our styles; Please see the size chart on each product page.

How do I take care for my GivKind’s socks?

The life span can vary depending on the care and handling of your socks.  For our socks, we recommend a washing temperature of 40°C/104°F.
All socks should be turned inside out, and bleaching or ironing should be avoided. Even though our socks are durable, they will last longer if they are kept out of the tumble dryer.

How long will it take to receive my order?

At GivKind, we work hard to make sure you can get your order as soon as possible. Generally, you will receive your order 3-5 business days domestically, 5-7 business days internationally. Once your order has been processed you will receive a confirmation email.  When your order has shipped and is in transit, you will receive an additional email with tracking details.

How do I return or exchange my order?

You can return or exchange all products you have purchased from within 30 days of receiving them for a full refund or exchange. All returned or exchanged must be unused with labels and originally packaging intact.
As soon as we receive your return shipment, we will process your request and send you an email confirmation. Please note that we can not cover return shipping costs and you are responsible for items lost in shipping.
Please see more details at Return & Exchange Policy

How long does a refund or exchange take to process?

Once your return or exchange is received and inspected. We will send you an email to notify you that we have received your returned and exchanged item. We will also notify you of the approval or rejection of your refund. We will do our best to process your request as soon as we can. For more details, please see return and exchange policy.

General Information

Where is the GivKind head office? 

We may call Vancouver, Canada headquarters, but that's because we love the free healthcare and poutine.   Our impact and mission reaches everyone in the USA and Canada.   

How does GivKind give the matched products?

With every product you purchase, GivKind will give one back to someone in need. Get One. Giv One. Using the purchasing power of individuals to benefit the greater good is what we're all about.

Is GivKind a non-profit organization?

GivKind is a for-profit company with giving back as part of our mission. With our Get One Giv One initiative, GivKind transforms our customers into benefactors, which allows us to grow truly sustainable giving efforts rather than depending on fundraising for support. This model has enabled us to give back more at a rapid rate and created thousands of customer-philanthropists along the way.

Do I need to sign up for an account to place an order?  

No you do not.  You can shop and checkout as either a guest or log in to your account.  

Does GivKind accept payment in currencies other than US dollars?

You can pay in your local currency. Exchange rates will be adjusted accordingly.

How can I track my goods?

Tracking information can be found on your shipping confirmation email.